Once you have placed your order you will receive an automatic email containing your order number confirming receipt.

Enter the coupon code in the "Discount code" section of the cart during checkout to be eligible for discounts and promotions.

Yes, you can request an invoice at the end of the purchase phase: type "Invoice request" in the "Contact us" section and enter all the necessary fields.

Remember to always check your junk mail folder. If you do not receive it within a couple of hours, please contact our Customer Service. Send us an email at: infolorenzofisco@gmail.com

If you have already placed the order, contact Customer Service promptly to report the correct address. Send us an email at: infolorenzofisco@gmail.com

Contact Customer Service promptly as soon as the order is placed to check whether cancellation of the order is still possible. Our goal is to process and ship your order as quickly as possible, so we cannot guarantee the feasibility of your request.

We offer two shipping options for your purchases:

• Free Standard Shipping: For all orders, with no amount limits. This option does not involve any additional costs and guarantees delivery within 5 working days.
• Paid Express Delivery: If you want to receive your products more quickly, you can choose express delivery. This option involves an additional cost and ensures delivery within 1/3 working days. Details of costs and exact delivery times will be displayed during the checkout process.

Once your order has shipped you will receive an email with a tracking link that will allow you to track your shipment in real time.

Remember to always check the emails received to check if the order has been partially processed or if it has been split into multiple shipments.

You have 30 days from the delivery date to return your items. The products must be returned in the same conditions as they were received, i.e. intact, unworn, unaltered, unwashed, undamaged and with the appropriate tags and labels applied to each item.